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MAINTENANCE AND SERVICE

FOR REC is not a simple manufacturer, but a partner, which realize installations “necessity-oriented”. The attention to the customer is a milestone in FOR REC internal policy: a commitment which allows to offer a professional consultancy in finding proper and affordable solutions, in short time.

Its own spare-parts warehouse and the long-established partnerships with qualified suppliers, allows FOR REC to have available on stock most of the spare-parts.

After sales

A professional after-sales service to guarantee the maximum efficiency in very short times
  • wide and prompt availability of spare-parts in warehouse, even for “customized” components
  • Maintenance cycles programming
  • Machine-stop reduced to the minimum
  • Intervention “on-site” thanks to mobile warehouses and specialized technical staff
  • Remote assistance (by phone) for emergency
  • Integrated system for telephone-based customer support in “real-time” via modem
  • Instruction courses for internal personnel training
customer-service-assistenza

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Ogni impianto ha un processo di manutenzione diverso, che dipende da una serie di variabili (tipologia di rifiuto – quantità da trattare – zona di riferimento – ore/cicli di lavoro). Per questo motivo, FOR REC offre anche un servizio di manutenzione su misura, calibrato sulle esigenze del cliente e dell’impianto stesso.

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